Collaboration
There are three types of person-to-person interactions: conversational, transactional and collaborative.
If you care to make the right choice about your software solution, you have to understand the differences that exist between these interactions.
Conversational interaction is an exchange of information and transactional interaction is transfer of a transaction entity between 2 or more participants, whereas collaborative interaction is employed for a modification of a substance of collaboration, for instance: reaching a shared objective.
Collaborative interactions are structured in such a way that the key goal of the participants is to change the collaboration entity from what used to be unfixed and intangible, for instance, an idea, into something useful, for instance a blueprint.
Collaborative software is considered to be one type of groupware programs that make it easier for people exchange information and work as a team on projects.
The power of these tools lies in the ability to allow team members to manage action plans, share documents, track projects, moderate schedules, automate business processes, be instantly reminded of any tasks and things they are involved in. There are a number of approaches to making these applications useful: moderating activities, papers and projects, facilitating business processes and harmonizing work of several business units or even offices.
Collaboration Soft Solutions software Teamwork Working together