Working together
When people deal with each other, they use three key approaches: conversations, transactions, and collaborations.
If you care to make the optimal choice selecting your software solution, you have to see through the differences that are significant between these interactions.
Conversational interaction is an exchange of information and an interaction of transaction is transfer of a transaction substance between 2 or more people involeved, whereas an interaction of collaboration is used for a change of a substance of collaboration, for instance: achievement of a common objective.
Collaborative interactions are organized in such a way that the main purpose of those involved is to modify the collaboration entity from what has been non-secured and immaterial, for instance, an idea, into a useful solution, for instance a design solution.
Collaboration software is related to groupware programs that let people share information and work together on projects.
The power of these solutions lies in the ability to allow team members to see action plans, access shared documents, be updated on projects, monitor schedules, automate business processes, be duely reminded of any new objectives and events they are involved in. There are a number of ways in which this software can be very useful: managing activities, documents and projects, optimizing business processes and coordinating work of several departments or even offices.
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